Home Equity Desk

Privacy Policy

Effective Date: April 24th, 2026

This Privacy Policy describes how information is collected, used, and shared when you visit or submit information through this website (“Site”), operated by Van Tran (NMLS ID #394594).

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Any information submitted through contact forms

We may also collect certain non-personal information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

2. How We Use Information

We use the information collected to:

  • To respond to inquiries, provide mortgage-related information, and for marketing or informational communications.
  • Improve website functionality and user experience

3. Consent to Contact

By submitting your information through this Site, you consent to be contacted by Van Tran (NMLS ID #394594) via phone, email, or text message, including the use of automated technology, autodialers, or prerecorded/artificial voice messages where permitted by law.

Consent is not a condition of obtaining any goods or services.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers who assist in operating this Site or managing communications
  • Technology platforms (such as CRM systems, email, or messaging providers)
  • Affiliated business partners as necessary to respond to your inquiry

All such parties are expected to maintain the confidentiality of your information.

5. Cookies and Tracking

This Site may use cookies and similar tracking technologies to:

  • Analyze website traffic
  • Improve user experience
  • Understand how visitors interact with the Site

You may disable cookies through your browser settings.

6. Your Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link provided
  • Opt out of text messages by replying STOP
  • Contact us directly to request updates or removal of your information

7. Data Security

We take reasonable measures to protect your information; however, no method of transmission over the Internet is completely secure.

8. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal information.

To make a request, please contact us using the information below.

9. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your information, you may contact:

Van Tran
NMLS ID #394594
3219 Overland Ave., #8180, Los Angeles, CA 90034
vanhtran094@gmail.com
937-409-5419